Frequently Asked Questions
Everything you need to know about your luxury fragrance experience.
Are Creed fragrances sold online authentic?
Yes, all products purchased directly from Creed Boutique are 100% authentic and sourced from our heritage laboratory in Fontainebleau, France.
Do you offer complimentary samples with orders?
We include two complimentary samples with every full-size fragrance purchase to allow you to explore other scents in our collection.
What is your return policy for opened fragrances?
Due to the nature of our products, we can only accept returns of unopened and sealed merchandise within 30 days of purchase.
How should I store my Creed fragrance to maintain its quality?
To preserve the integrity of the natural ingredients, store your bottle in a cool, dark place away from direct sunlight and humidity.
What are your shipping options and delivery times?
We offer standard and expedited shipping. Standard orders typically arrive within 3-5 business days, while overnight options are available for urgent needs.
Does Creed Boutique offer international shipping?
Currently, we ship to select regions. Please use our country selector at the top of the page to see if we deliver to your specific location.